Dianne loved the coffee it made, so we ordered one a few months later, in early April.
But, Dianne did not like the foamed milk ours made. It was large bubbles rather than the nice foam from Suzanne's machine. So, I obtained a certificate for repair and took it to a depot. They found a problem and fixed it. Alas, it did not fully fix the machine.
I tried all the programming options but Dianne was not satisfied and did not want coffee from it from about last October.
She was right, the foam was not very good, and reviews on the web show that we were not alone in our judgement. Fortunately, we too had bought the machine from Costco, so a few days ago I returned it for a full refund. And, no hassles about it either.
So, I looked into getting a better machine and came across the Jura ENA 9 One-Touch. My friend Peter had told me about the I Drink Coffee store in Milton, just to the West. So, since they have a showroom, off we went for a demo. We both agreed this was the machine for us. Pavel did a great job of demonstrating the machine, and did a price match with a web site. Great store. www.idrinkcoffee.com
So, here it is on our counter:
See that black item on the left? That is the milk cooler. It was included as part of the price match. It uses Pelletier effect cooling to keep the milk at 39 degrees F - which is the optimum temperature for milk frothing. Who knew? Works great and the micro foam is superb.
See the glass on the right? Yes, the one with the Latte Machiatto in it. Looks nice and tastes great. And, the glass is high tech too! It's made by Bodum, borosilicate glass, mouth-blown, double walled too!
I don't know how many coffees we have had in the last 24 hours, but it sure exceeds the recommended daily dose. Or, maybe even the recommended weekly dose...
Dianne really likes the micro foam frothed milk made by this machine.
So, a good return, a good purchase.